Baktelecom (Baku)
29 (115 meters (distance in meters))
13, 65, 37, 79, 59, Ekspres M4, 2 (130 meters (distance in meters))
7A, 7B, 199, 211 (233 meters (distance in meters))
Ekspres M5 (364 meters (distance in meters))
6 (416 meters (distance in meters))
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Baku Telephone Communications (Baktelekom) LLC is a state-owned telecommunications operator under the Ministry of Digital Development and Transport of the Republic of Azerbaijan, providing advanced communications services within the Baku city area. The company forms the backbone of the capital's communication infrastructure, offering comprehensive solutions in broadband internet, fixed telephony, and digital television. As of 2026, within the "Online Azerbaijan" project, Baktelekom has equipped almost all residential buildings and commercial properties in the capital with a high-speed fiber-optic network. The company's primary mission is to bridge the digital divide and ensure uninterrupted connectivity in line with modern international standards.
History:
1881: The foundation of city communications was laid with the installation of the first telephone line by the "Nobel Brothers."
1997: The "Baku Telephone Communications" Production Association was established.
2017: The company entered a modernization phase by rebranding under the "Baktelekom" brand.
2021-2025: The process of completely decommissioning the capital's old copper-wire infrastructure and transitioning to GPON (Gigabit Passive Optical Network) technology was accelerated.
2026: Achieved 100% fiber-optic coverage across Baku.
Team:
Total Staff: More than 2,000 highly qualified engineers, IT specialists, and customer service personnel work for the company.
Management: Led by corporate management executives with international experience.
Technical Group: Operative brigades carrying out 24/7 emergency recovery and network monitoring.
Customer Service: Operates a professional call center and service centers covering all districts of the capital.
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GPON Internet: High-speed fiber-optic internet service providing speeds up to 1000 Mbps.
IP Telephony: Modern digital telephone communication based on the SIP protocol.
IPTV: Broadcasting of high-quality digital TV channels with "catch-up" service.
Cloud Solutions: Server hosting and virtual PBX services for corporate clients.
Public Wi-Fi: Provision of free internet in Baku's parks and boulevard areas under the "Public Wi-Fi" project.
SIP Numbers: Provision of digital numbers regardless of geographical location.
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Infrastructure Investment: More than 50 million AZN was allocated for the expansion of the fiber-optic network in 2024-2025.
Subscriber Count: The number of GPON subscribers exceeded 600,000 by the beginning of 2026.
Export Potential: Increasing international transit traffic through the creation of regional DATA centers.
Technological Innovation: Testing phases for upgrading the network to 10G-PON standards have been completed.
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Digital Education: Providing schools and universities with high-speed internet under preferential terms.
Support for Martyr Families: Application of special discounts and tariffs for communication services for families of martyrs and war veterans.
Environmental Initiatives: Utilization of old technical equipment and full transition to paperless document flow (e-government integration).
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Artificial Intelligence: Launch of the "Baktelekom AI" service in March 2026, which automatically analyzes customer complaints using AI.
New Tariffs: Announcement of affordable 2 Gbps speed packages for households.