City
  • City
  • Baku
  • Ganja
  • Sumqayit
  • Shamakhi
image
All
  • All
  • Baku
  • Ganja
  • Sumqayit
  • Shamakhi

BIRBANK REQEMSAL MERKEZ NARIMANOV (Baku)

BIRBANK REQEMSAL MERKEZ NARIMANOV (Banks) - Gun.az
Open on map For Owner
image
Routes

No transportation info

  • Birbank Digital Center (Narimanov branch) is a cutting-edge banking space representing the innovative service concept of Birbank, Azerbaijan's largest digital banking platform, and Kapital Bank. Unlike traditional bank branches, this center allows customers to perform all operations in a fully digital and self-service format. Strategically located in the Narimanov district, this center ensures time savings and maximum efficiency for both individuals and entrepreneurs. By 2026, the center is fully equipped with AI-based terminal systems and biometric recognition technologies.

    History: 

    2023: Initiation of the design for the first digital concept centers under Kapital Bank's "Digital Transformation" strategy. 

    2024: Official opening of the digital center in the Narimanov district. 

    2025: Launch of a fully automated 24/7 self-service zone within the center. 

    2026: As of March, the center successfully completed the trial phase of a fully "unmanned" operation mode.

    Team: 

    Digital Consultants: A specialized team teaching customers how to use digital tools and guiding them through complex operations. 

    Remote Service Group: Bank employees who assist customers through video calls in dedicated booths inside the center. 

    Technical Support: An IT group ensuring the continuous operation of terminal and network infrastructure.

  • Instant Card Issuance: Ordering and on-the-spot printing of new bank cards within 1 minute. 

    Biometric Identification: Execution of credit and deposit operations using face recognition, without papers or signatures. 

    Video Banking: Ability to receive consultation and services via live video connection with a bank representative. 

    Self-service Terminals: Cash deposits, withdrawals, currency exchange, and all types of payments. 

    Birbank App Support: Practical assistance in installing the app and activating its advanced features.

  • Innovation Budget: Over 1 million AZN was invested in the technological upgrade of the Narimanov center in 2025. 

    Efficiency: Transaction speed at the digital center is 5 times higher than at traditional branches. 

    Customer Satisfaction: The center's service quality index (NPS) is recorded at 98%. 

    Transaction Volume: On average, more than 50,000 transactions are processed through the center per month.

  • Paperless Banking: Since all documentation processes are digital, tons of paper waste are prevented annually. 

    Fintech Literacy: Organizing free weekly seminars at the center to teach the older generation digital banking skills. 

    Ecological Environment: Energy-saving digital screens and sensor systems are implemented within the center.

  • AI Assistant: In March 2026, the first "AI-Bot" that welcomes customers and executes voice commands began its operations at the center. 

    Insurance Integration: A function for issuing car and life insurance products within 2 minutes has been activated at the digital center.

  • Birbank Official Platform Info

TOP 10 places nearby

Leave feedback
  • Your rating
BIRBANK Reqemsel Merkez Narimanov is a leading financial institution dedicated to providing innovative digital banking solutions. Located in the heart of Narimanov, our center is committed to enhancing customer experience through cutting-edge technology and personalized services. We offer a comprehensive range of financial products tailored to meet the diverse needs of our clients, ensuring security, efficiency, and convenience. Experience seamless online banking with BIRBANK, where your financial growth is our priority.